Order to Cash Process
• Automation and Speed Without Compromise
SAP SD transforms the Order to Cash cycle into a seamless operational flow, from order creation to payment collection. With advanced automation, you drastically reduce manual errors, speed up processing times, and optimize the management of high volumes. For example, the automatic stock availability check (ATP) allows companies to promise reliable deliveries in real-time, enhancing customer experience and reducing unfulfilled orders.
• Total Transparency and Intelligent Traceability
SAP SD offers end-to-end monitoring of the entire sales process: every order, delivery, invoice, and payment is linked in a clear and accessible digital flow. With the "Document Flow," the sales department can track any transaction in just a few clicks, while finance ensures compliance and accuracy in cash flow management.
• Efficient Management of Payment Anomalies
Businesses frequently face late payments, unreconciled invoices, and commercial disputes. SAP SD helps proactively manage these issues with tools for monitoring outstanding balances and handling disputes. For example, if a customer reports an invoice error, the system can automatically trigger a review process and store all communications, ensuring transparency between sales and administration.
SAP SD transforms the Order to Cash cycle into a seamless operational flow, from order creation to payment collection. With advanced automation, you drastically reduce manual errors, speed up processing times, and optimize the management of high volumes. For example, the automatic stock availability check (ATP) allows companies to promise reliable deliveries in real-time, enhancing customer experience and reducing unfulfilled orders.
• Total Transparency and Intelligent Traceability
SAP SD offers end-to-end monitoring of the entire sales process: every order, delivery, invoice, and payment is linked in a clear and accessible digital flow. With the "Document Flow," the sales department can track any transaction in just a few clicks, while finance ensures compliance and accuracy in cash flow management.
• Efficient Management of Payment Anomalies
Businesses frequently face late payments, unreconciled invoices, and commercial disputes. SAP SD helps proactively manage these issues with tools for monitoring outstanding balances and handling disputes. For example, if a customer reports an invoice error, the system can automatically trigger a review process and store all communications, ensuring transparency between sales and administration.
Credit Management
• Dynamic Credit Monitoring
With SAP SD, companies can define flexible credit limits for each customer and update financial exposure in real-time. If an order exceeds the allowed limit, the system can trigger an automatic block and notify the finance team for review. For example, a manufacturing company can set specific credit checks for clients with uncertain payment history, protecting the business from bad debts.
• Credit Control in Orders and Deliveries
Credit monitoring doesn’t stop at order creation: SAP SD allows credit checks during the delivery phase, automatically blocking shipments if a customer exceeds their limit or has overdue invoices. This ensures that insolvency risks are proactively managed, preventing shipments to unreliable customers. For example, an electronics company can block deliveries if a customer surpasses their credit limit and has outstanding payments, reducing financial losses.
• Improving Financial Stability
With more effective credit management, companies can maintain healthy and predictable cash flow. Thanks to integrated financial simulations, SAP SD helps CFOs predict cash flow impacts and optimize funding strategies, enhancing long-term business stability.
With SAP SD, companies can define flexible credit limits for each customer and update financial exposure in real-time. If an order exceeds the allowed limit, the system can trigger an automatic block and notify the finance team for review. For example, a manufacturing company can set specific credit checks for clients with uncertain payment history, protecting the business from bad debts.
• Credit Control in Orders and Deliveries
Credit monitoring doesn’t stop at order creation: SAP SD allows credit checks during the delivery phase, automatically blocking shipments if a customer exceeds their limit or has overdue invoices. This ensures that insolvency risks are proactively managed, preventing shipments to unreliable customers. For example, an electronics company can block deliveries if a customer surpasses their credit limit and has outstanding payments, reducing financial losses.
• Improving Financial Stability
With more effective credit management, companies can maintain healthy and predictable cash flow. Thanks to integrated financial simulations, SAP SD helps CFOs predict cash flow impacts and optimize funding strategies, enhancing long-term business stability.
Rebates and Settlement Management
• Settlement Management: Advanced Agreement Handling
SAP SD, through its Settlement Management module, enables companies to automate and transparently manage all commercial agreements with customers, ensuring precise calculation of discounts, incentives, and commissions. This tool significantly reduces manual interventions, eliminating errors and payment delays. For example, a high-tech company can manage real-time discounts and rewards for resellers based on sales volumes, maintaining full control over contract conditions.
• Customer Sales Rebates: Volume-Based Rewards and Loyalty
Sales rebates are strategic tools to encourage customers to increase their purchases and strengthen business relationships. SAP SD allows companies to define customized rebate programs, assigning retroactive discounts based on revenue thresholds or purchased quantities. A concrete example? A beverage company can reward distributors who exceed certain quarterly sales volumes with an automatic credit note, making reward management seamless and transparent.
• External Sales Commissions
Managing commissions for agents and business partners is crucial to ensuring a fair and motivating incentive system. SAP SD allows the configuration of commission schemes based on variables such as generated revenue, geographical areas, or product types sold. For example, a pharmaceutical company can set higher commissions for premium products, ensuring incentives align with business objectives.
• Royalties
For companies operating with licenses or franchises, SAP SD offers advanced royalty management, automating the calculation and settlement of due payments. The system can monitor revenue from brand or technology usage in real-time and automatically generate required payments. An example? A fashion company licensing its brand can calculate and settle royalties monthly based on recorded sales volumes, ensuring transparency and contract compliance.
SAP SD, through its Settlement Management module, enables companies to automate and transparently manage all commercial agreements with customers, ensuring precise calculation of discounts, incentives, and commissions. This tool significantly reduces manual interventions, eliminating errors and payment delays. For example, a high-tech company can manage real-time discounts and rewards for resellers based on sales volumes, maintaining full control over contract conditions.
• Customer Sales Rebates: Volume-Based Rewards and Loyalty
Sales rebates are strategic tools to encourage customers to increase their purchases and strengthen business relationships. SAP SD allows companies to define customized rebate programs, assigning retroactive discounts based on revenue thresholds or purchased quantities. A concrete example? A beverage company can reward distributors who exceed certain quarterly sales volumes with an automatic credit note, making reward management seamless and transparent.
• External Sales Commissions
Managing commissions for agents and business partners is crucial to ensuring a fair and motivating incentive system. SAP SD allows the configuration of commission schemes based on variables such as generated revenue, geographical areas, or product types sold. For example, a pharmaceutical company can set higher commissions for premium products, ensuring incentives align with business objectives.
• Royalties
For companies operating with licenses or franchises, SAP SD offers advanced royalty management, automating the calculation and settlement of due payments. The system can monitor revenue from brand or technology usage in real-time and automatically generate required payments. An example? A fashion company licensing its brand can calculate and settle royalties monthly based on recorded sales volumes, ensuring transparency and contract compliance.
Sales Analytics and Reporting
• Performance Monitoring in One Click
With SAP SD, every company can monitor its sales performance through interactive dashboards. Advanced segmentation allows filtering data by region, sales channel, or product category. A fashion company can track in real-time which collections perform best and adjust promotional strategies accordingly.
• Real-Time Sales Performance Monitoring and Analysis
With advanced dashboards and customizable reports, SAP SD provides a clear view of sales performance and customer trends. An e-commerce business, for instance, can analyze real-time sales trends to optimize pricing and promotional strategies, maximizing customer value and increasing conversions.
• Reporting and Payment Analysis
SAP SD enables the generation of detailed reports on customer payment behaviors, segmenting data by order history, late payments, and collection trends. This helps businesses identify reliable customers and high-risk ones, improving financial planning.
With SAP SD, every company can monitor its sales performance through interactive dashboards. Advanced segmentation allows filtering data by region, sales channel, or product category. A fashion company can track in real-time which collections perform best and adjust promotional strategies accordingly.
• Real-Time Sales Performance Monitoring and Analysis
With advanced dashboards and customizable reports, SAP SD provides a clear view of sales performance and customer trends. An e-commerce business, for instance, can analyze real-time sales trends to optimize pricing and promotional strategies, maximizing customer value and increasing conversions.
• Reporting and Payment Analysis
SAP SD enables the generation of detailed reports on customer payment behaviors, segmenting data by order history, late payments, and collection trends. This helps businesses identify reliable customers and high-risk ones, improving financial planning.
CASES
Why is SAP SD the Winning Solution for Your Business?
✔ Greater Efficiency: Automate key processes and reduce management time
✔ Data-Driven Decisions: Analyze the market in real-time and optimize strategies
✔ Better Risk Management: Protect your cash flow and minimize insolvencies
✔ Enhanced Customer Experience: Ensure on-time deliveries and personalized offers